Privacy Policy

Last updated: June 6, 2026

BeerNGrub Canada operates this website, including related information, content, features, tools, products, and services, in order to provide customers with an online shopping, gifting, delivery, and order fulfillment experience (the “Services”). This website is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and process personal information when you visit this website, use the Services, make a purchase, place an order, send a gift, contact customer support, use our support tools, track an order, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, use, and disclosure of personal information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person, including a gift recipient.

• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Recipient information, including the recipient’s name, delivery address, phone number, company name, building details, suite or unit number, delivery instructions, and other information needed to prepare, fulfill, deliver, and support an order.
• Gift-message information, including personalized greeting messages, notes, or other message content that you choose to include with an order.
• Financial and payment information, including payment method details, transaction details, payment confirmation, billing information, and related payment-processing information. Payment information may be processed by Shopify, payment processors, or other payment service providers.
• Account information, including username, password, account preferences, order history, saved addresses, and account settings where applicable.
• Transaction information, including products viewed, added to cart, purchased, cancelled, returned, or otherwise associated with your interaction with the Services.
• Order and delivery information, including order number, delivery date, delivery area, delivery status, order notes, delivery instructions, fulfillment information, and communications related to an order.
• Age or eligibility-related information, where required or appropriate for alcohol or regulated products, including information used to confirm that a buyer or recipient meets applicable age or delivery requirements.
• Communications with us, including information you provide when contacting customer support, using a support widget, submitting a request, asking a product question, requesting delivery assistance, or otherwise communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how you interact with this website, the Services, products, pages, features, tools, and emails.

Personal Information Sources

• Directly from you, including when you visit this website, create an account, place an order, send a gift, provide delivery information, contact us, use support tools, or otherwise provide personal information.
• Automatically through this website, including from your device, browser, cookies, pixels, analytics tools, or similar technologies.
• From Shopify and service providers that help operate this website, process payments, fulfill orders, provide customer support, support order tracking, deliver products, prevent fraud, or analyze website performance.
• From fulfillment providers, delivery partners, couriers, and other logistics providers involved in preparing, routing, delivering, or supporting an order.
• From partners, affiliates, or other third parties where permitted by law.

How We Use Personal Information

Provide, Tailor, and Improve the Services

We use personal information to provide and operate the Services, process transactions, manage accounts, display products, maintain shopping carts, process orders, support customer service, improve this website, and provide a more relevant shopping experience.

Order Fulfillment and Delivery

We use buyer and recipient information to prepare, coordinate, fulfill, and deliver orders. This may include using names, addresses, phone numbers, delivery instructions, company or building details, suite or unit numbers, gift messages, and other information needed to complete delivery.

Gifting and Recipient Information

Because many orders may be sent as gifts, we may process recipient information provided by the buyer. Recipient information is used to fulfill, deliver, track, and support the order, and to communicate when necessary in connection with delivery or order completion.

Gift Messages and Personal Notes

If you choose to include a personalized gift message or note with an order, we use that information to prepare and include the message with the order. You should avoid including sensitive personal information in gift messages unless it is necessary and appropriate.

Alcohol and Regulated Product Requirements

Some products may include beer or other regulated items. We may use personal information to help comply with applicable laws, delivery restrictions, age-related requirements, identity or eligibility checks, and other regulatory obligations related to alcohol or regulated products.

Customer Support and Order Status Tools

We use personal information to respond to customer inquiries, provide support through phone, website support tools, contact methods, and order status tools, investigate order issues, assist with delivery questions, and provide information about products or services.

Marketing and Advertising

We may use personal information for marketing, advertising, promotional communications, analytics, and audience measurement where permitted by law and based on your communication preferences. You may opt out of promotional emails using the unsubscribe instructions included in those emails.

Security and Fraud Prevention

We use personal information to provide a secure shopping experience, authenticate accounts, process payments, detect and prevent fraud, investigate suspicious activity, protect this website, and enforce our terms and policies.

Legal and Compliance Purposes

We use personal information to comply with applicable laws, regulations, legal obligations, court orders, lawful requests, alcohol-related requirements, delivery restrictions, tax obligations, and other compliance requirements.

How We Disclose Personal Information

We may disclose personal information as reasonably necessary to operate this website, provide the Services, fulfill orders, complete deliveries, provide customer support, and comply with applicable law.

• With Shopify, which hosts and supports this website and provides ecommerce technology services.
• With payment processors and financial service providers that process payments, refunds, fraud checks, and transaction-related services.
• With fulfillment providers, delivery partners, couriers, logistics providers, and related service providers as needed to prepare, route, deliver, track, and support orders.
• With customer support providers, support widget providers, order status tool providers, communication platforms, and technology providers that help us respond to inquiries and support orders.
• With analytics, advertising, and marketing service providers where permitted by law.
• With affiliates, related companies, or members of our corporate group where reasonably necessary for business operations, customer support, order fulfillment, analytics, or administration.
• When you direct us, request that we disclose information, or consent to a disclosure.
• In connection with a business transaction, including a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction.
• To comply with legal obligations, enforce our terms, protect the Services, protect our rights, investigate fraud or security issues, or protect customers, recipients, employees, service providers, or others.

Relationship with Shopify

This website is powered by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide ecommerce, checkout, payment, hosting, analytics, security, and related services.

Shopify may also process personal information in accordance with its own privacy practices. We encourage you to review Shopify’s privacy information to understand how Shopify processes personal information in connection with Shopify-powered stores.

Cookies and Similar Technologies

This website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the Services, remember preferences, support checkout, measure website performance, understand visitor interactions, improve functionality, and support marketing or advertising where permitted by law.

You may be able to manage cookies through your browser settings. Disabling cookies may affect website functionality, including cart, checkout, account, and order-related features.

Third-Party Websites and Links

This website may contain links to websites, platforms, tools, or services operated by third parties. If you follow links to websites or services not operated or controlled by BeerNGrub Canada, you should review their privacy and security policies. We are not responsible for the privacy practices, content, or security of third-party websites or services.

Children’s Data

The Services are not intended for children or individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. Because this website may offer products involving alcohol or regulated items, customers must comply with applicable age and eligibility requirements.

Security and Retention of Personal Information

We use administrative, technical, and organizational measures intended to help protect personal information. However, no method of transmission, storage, or processing is completely secure, and we cannot guarantee perfect security.

We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, port, or object to certain processing of your personal information, subject to applicable laws and exceptions.

You may also have the right to withdraw consent where processing is based on consent. Withdrawing consent may affect our ability to provide certain Services, process orders, complete deliveries, or respond to requests.

Managing Communication Preferences

You may opt out of promotional emails by using the unsubscribe option displayed in those emails. We may still send non-promotional communications about accounts, orders, payments, delivery, customer support, legal notices, policy updates, or other transactional matters.

Recipient Privacy

If you provide personal information about a gift recipient or another person, you are responsible for ensuring that you have the authority or permission to provide that information. Recipient information should be accurate and limited to what is reasonably necessary to prepare, fulfill, deliver, and support the order.

International Transfers

We may transfer, store, and process personal information outside the province, territory, state, or country where you live, including in Canada, the United States, or other jurisdictions where Shopify, service providers, fulfillment partners, technology providers, support providers, or other business partners operate. Privacy laws in those jurisdictions may differ from those in your location.

Complaints

If you have a complaint about how we process personal information, please contact us through the Contact Us page on this website or by phone at 888-887-4306. We will review complaints and respond where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, service providers, or business operations. Any revised Privacy Policy will be posted on this website with an updated “Last updated” date.

Contact

If you have questions about this Privacy Policy, personal information, privacy rights, order-related data, recipient information, or support-related information, please contact BeerNGrub Canada through the Contact Us page on this website or by phone at 888-887-4306.